Terms of Use

Welcome to Howliday Travel! By accessing and using our services, you agree to the following Terms of Use. Please read them carefully.

1. Acceptance of Terms

By using our website and services, you agree to be bound by these Terms of Use. If you do not agree with these terms, you may not use our services.

2. Booking Process

  • Information Required: To book a trip with Howliday Travel, you need to provide your full name, WhatsApp number, number of participants, trip duration, and any special requests.
  • Booking Confirmation: After submitting your booking request through our website or by contacting us directly, we will respond within 24 hours to confirm your booking and provide further details.
  • Accuracy of Information: You are responsible for ensuring that all information provided during the booking process is accurate and complete.

3. Payment and Fees

  • Pricing: All prices for our services will be clearly communicated during the booking process. Prices may vary depending on the package, duration, and number of participants.
  • Payment Terms: Payment details, including due dates, will be provided upon booking confirmation. 

4. Cancellations and Refunds

  • Cancellation Policy: If you need to cancel your booking, please notify us as soon as possible. Cancellation fees may apply depending on the timing and nature of the cancellation.
  • Refunds: Refunds will be processed in accordance with our cancellation policy. Please note that certain services may be non-refundable.

5. Use of Services

  • Purpose: Our services are designed to help you plan and book customized trips to Japan. We offer private trips, open group trips, day trips, and consultation services.
  • Conduct: You agree to use our services for lawful purposes only. Any misuse of our website or services, including providing false information or violating any applicable laws, will result in the termination of your access.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

7. Limitation of Liability

Howliday Travel is not responsible for any damages or losses resulting from the use of our services, including but not limited to travel disruptions, accidents, or any unforeseen circumstances.

8. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

9. Contact Information

If you have any questions about these Terms of Use, please contact us:

  • Email: team@howliday.info
  • Phone: 08179805905 / 087776700331
  • Address: Jl. Affandi No.168, Daerah Istimewa Yogyakarta 55781